Privacy policy
This describes what this website actually does, checked against the pages themselves rather than copied from a template. If you find something here that does not match what the site does, tell us and it gets corrected.
The short version
You can reach us through the growth-plan form and chat box on the home page, a short pop-up on some pages, our ads landing page (sales.localservicescale.com), our free pricing calculator (calculator.localservicescale.com), or by booking a call. Anything you send comes to us so we can reply to you about your business. We use Google Analytics to count visits, the Google Ads tag to measure and show our Google ads, and the TikTok pixel on our ads landing page and calculator to measure our TikTok ads. We never sell your information, and the phone number or details you give us are never shared for advertising.
What this site collects
The growth-plan form on the home page asks for your name, mobile number, business name and trade. The pop-up on some pages asks for your name and mobile number. Our ads landing page and booking calendar ask for your name and mobile number, optionally your email, and the landing page asks roughly what your business brings in so we can prepare for the call. The pricing calculator works without giving us anything; to save your own settings it asks for your name, business name, email and mobile number, plus optional details about your business. Every text-message consent box on these forms is optional, never ticked for you, and the form sends without it. The chat box on the home page asks for your name, mobile number and message; because we answer chats by text message, it asks you to tick a consent box before you send. If you would rather not get texts, call or email us instead.
Anything in a free-text box is whatever you choose to put there, so please do not put anything sensitive in it.
Standard server records. Our host records the usual technical information when a page is requested — IP address, browser user agent, the page requested and the time. We do not use it to build a profile of you.
The other companies involved
Webflow hosts this website and receives form submissions. It sees page requests and the form contents.
GoHighLevel (LeadConnector) runs our chat box, our booking page and our ads landing page, and sends any text messages you have consented to receive. If you chat with us, book a call or tick a consent box, your name, email address, phone number, messages and booking details are held there.
Google Analytics measures how this site is used: pages viewed, roughly where visits come from, and clicks on the call, text, email and booking buttons. The Google Ads tag tells Google when someone who clicked one of our ads visits a page or sends a form, and lets Google show our ads again to people who have visited this site (remarketing). The TikTok pixel on our ads landing page and pricing calculator does the same for our TikTok ads. None of these receive what you type into a form: we do not send Google or TikTok your name, phone number or messages. You can block all three with any standard browser privacy setting or extension, and manage ad personalisation in your Google and TikTok account settings.
That list is complete as of the date at the top of this page. If we add anything, this section changes before it goes live.
Cookies and browser storage
These are the cookies and browser storage this site and its subdomains actually set, checked in a browser on 1 November 2026. Analytics: _ga and _ga_ followed by an ID (Google Analytics; up to two years). Advertising: _gcl_au and _gcl_ls (Google Ads; up to 90 days), and _ttp, _tt_enable_cookie and ttcsid (TikTok, from our ads landing page and calculator). Chat and forms: msgsndr_id and browser storage starting v2_ or lead-connecter (LeadConnector, to keep your chat conversation open), and lssExitShown and lssExitSent (so the pop-up does not keep reappearing). Calculator: your settings and quotes are saved in your own browser so they are there next time; they are not sent to us unless you unlock settings. Blocking cookies does not stop the site working, though the chat box may forget your conversation.
What we use it for
To reply to you, arrange a call, and follow up with you about our products and services. We do not use it for anything unrelated, we do not sell it, and we do not share it for advertising.
How long we keep it
We keep enquiry records while we are in contact with you and for a reasonable period afterwards, in case you come back to us. If you want your record deleted, ask and we will delete it.
Your rights
Depending on where you live, you may have the right to know what personal information we hold about you, to get a copy of it, to have it corrected, and to have it deleted. California residents additionally have the right to opt out of the sale or sharing of personal information and the right not to be treated differently for exercising any of these rights. We never sell personal information. Google Ads remarketing and the TikTok pixel described above may count as sharing for advertising under California law; to opt out, block them in your browser or email us and we will honour the request.
How to make a request
Email localservicescale@gmail.com and say what you want — a copy, a correction, or deletion. We may need to ask a question or two to confirm who you are, and we will not use anything you send for that purpose for anything else.
Children
This is a business-to-business site for people who run local service businesses. It is not directed at children and we do not knowingly collect information from anyone under sixteen.
Changes
If this policy changes, the date at the top changes with it.
Text messages and your mobile information
If you tick a consent box in our chat box or on a form, or text us first, we may send you text messages. Consent boxes are never ticked for you and are separate from the rest of the form. Forms can be sent without ticking them; the chat box needs its box ticked because chats are answered by text, and you can always call or email us instead. Consent to receive texts is never a condition of booking a call or buying anything.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent or buy phone numbers, and we do not sell or buy leads. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to stop at any time. The full detail is on our SMS & messaging terms page.
Contact
Local Service Scale, Placerville, CA. Phone (530) 232-4740. Email localservicescale@gmail.com.