Terms of use
These cover this website — reading it and sending us an enquiry. They are deliberately short, because a website does not need a forty-clause agreement to be used honestly.
This is not the platform agreement
If you become a Local Service Scale customer, the software and services are covered by a separate service agreement that sets out billing, cancellation, support and data terms. That agreement governs your subscription, not this page. Nothing here changes it, and nothing here is a promise about the product.
Payments, cancellation and refunds
If you become a customer, these apply alongside your service agreement.
No refunds. All payments are non-refundable, including the one-time setup fee and monthly plan fees.
Minimum terms. Local SEO and Scale have a 3-month minimum and then run month-to-month. Website and Dominate have a 6-month minimum.
Cancelling. After your minimum term you can cancel at any time by emailing localservicescale@gmail.com. Cancelling stops future charges; it does not refund charges already made.
Ad spend. You pay ad spend directly to Google or Meta under their own terms. We never hold or refund it.
The 20-Lead Guarantee is not a refund. It applies to Dominate only. Where it applies, it waives $497 of the monthly Dominate fee going forward until you reach 20 leads, exactly as described on the guarantee page.
Accuracy, and what to do when we get it wrong
We check what we publish. We do not warrant that everything on this site is complete, current or error-free. If you find something that is wrong or out of date, tell us — we would rather correct it than leave it up.
Using the site
Read it, link to it, send it to someone in the trade. What we ask you not to do is attack or interfere with the site or the people using it, attempt to gain access to anything not made public, scrape it in a way that degrades it for others, or use it to send unsolicited commercial messages.
What belongs to whom
The writing, layout and design of this site are ours. You are welcome to quote from it with attribution and a link. Other companies named on this site belong to their owners, and naming them does not imply their endorsement.
Links to other sites
We link to other sites where that helps, including the booking page we use. We are not responsible for what sites we do not control say or do.
What you send us
When you submit a form you are telling us about your business so we can reply. Please do not send confidential information, customer records or anything sensitive through it. What happens to what you do send is set out in the privacy policy.
Limits
This site is provided as it is. To the extent the law allows, we are not liable for losses arising from your use of it or from reliance on information published on it.
Changes
If these terms change, the date at the top changes with them.
Contact
For anything about your personal information, email localservicescale@gmail.com. For everything else, use the form on the booking section on the home page.