Customer retention

Keep weekly pool accounts longer, and win back the ones that left.

A weekly pool account pays every month for as long as it stays. Every cancellation means finding, quoting and starting a new one just to stand still. We set up the follow-up that keeps customers feeling looked after, and brings back the ones who left when the timing is right.

The problem

Why pool accounts cancel.

Cancellations often start with silence, not one bad visit.

01

They never see the work

The pool looks fine, so the customer starts wondering what they’re paying for. Out of sight becomes easy to cut.

02

Problems explained too late

A failing pump or a stain is found on the route, but the customer only hears about it when the bill or the green water shows up.

03

Price increases out of nowhere

A rate change with no warning and no explanation gives people a reason to start shopping around.

04

Seasonal customers drift off

In areas with openings and closings, a customer who closed with you in fall may book someone else in spring if nobody reaches out first.

05

Cancelled means gone forever

Customers who left over a move, a budget squeeze or a rough patch are never asked back.

What’s included

Follow-up that keeps accounts on the route.

Review requests on Local SEO and Dominate. Check-ins, win-back texts and quote follow-up on Dominate.

01

Seasonal check-ins

On Dominate, texts before opening or startup season, before storms and before closing, so customers hear from you before they think to shop.

02

Win-back texts

On Dominate, cancelled customers get a friendly check-in at the right time, with an easy way to restart service.

03

Repair quote follow-up

On Dominate, equipment quotes found on the route get followed up, so issues are fixed before they turn into a cancellation.

04

Review requests

Reviews from long-time customers remind everyone, including them, why they hired you.

05

Tagged customer list

Weekly, seasonal and cancelled customers tagged in the CRM, so every message goes to the right people.

Questions

Fair questions.

Do you handle my recurring billing?

No. Billing and route scheduling stay in your pool software or invoicing tool. We handle the communication around it: check-ins, win-backs and reviews.

Can I send a heads-up before a price change?

Yes. We can set up a short message to your customer list explaining the change ahead of time, written in your voice and approved by you.

Isn’t buying a route the faster way to grow?

Buying accounts is one way to grow. Keeping the accounts you already have usually costs less than replacing them, and it protects the value of any route you buy or sell later.

What does it cost?

Every plan starts with a one-time setup that builds your website, Google Business Profile and lead system: $497 on Website or Local SEO, $1,997 on Dominate. Plans start at $250 a month. Full pricing is below.

What it costs

Simple plans. Real results.

Every plan starts with a one-time setup: Website $497, Local SEO $497, Dominate $1,997. Your site, Google profile and lead system go live 3 business days after we have your info, photos and access. Dominate adds ads and lead tracking, live in about 2 weeks. Just need a website? It's $250 a month.

Local SEO

Show up on Google in every town you serve.

$397

per month

  • 2 new town or service pages a month
  • Weekly Google Business Profile posts
  • Missed-call text-back and review requests
Start with Local SEO

Dominate

Ads, lead tracking and the full growth engine.

$1,997

per month · 20-Lead Guarantee

  • Everything in Local SEO, plus instant replies, quote follow-up and win-back texts
  • Google Ads and Local Services Ads, with every lead tracked to a booked job
  • Monthly LTV:CAC report, weekly check-ins and a growth meeting
Start with Dominate

Setup: Website $497, Local SEO $497, Dominate $1,997. Local SEO: 3-month minimum. Website and Dominate: 6-month minimum; on Dominate, ad spend is paid directly to Google. Optional AI phone agent minutes are billed at cost. SEO results aren't guaranteed; the 20-Lead Guarantee applies to Dominate only.

See everything included →
One clear next step

Book a free Growth Call.

20 minutes. We'll learn how you're getting jobs now and where you want to go, then tell you which plan fits, or if none do yet. No obligation.